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FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

How long can we receive your reply after sent inquiry?

Within 2 hours in working time, 24 hours in other time.

Do you offer samples?

We offer sample for consumables (blade, stone, bristle). Parts not offer sample but they guaranteed by After-sales service.

Do we need to pay for the sample?

Sample is free, but courier charge is paid by customer against arrival. If customer do not have courier Account, we can help them by our courier service which costs much lower than official courier. But it need to pay us in advance.

How to purchase from you?

You sent inquiry → we reply you with price details → you confirm the price by return → we make the Contract to you for payment → after received payment, we send you the goods by Courier and offer you tracking number.

What payment term you accept?

We accept online Trade assurance, T/T, Paypal, Western Union.

How long you can ship the goods after payment?

For stock items, we will send out within 3 days after received payment,for other items, we will inform you when we making the order.

If your company and products have any relationship to said machine manufacturers?

We respect all the machine manufacturers as they designed wonderful machines. But we Yimingda products has no relationship with them. We are neither their agents nor our products original from them. Our products are Yimingda brands that suitable for those machines only.

Is the part developed by yourself?

Yes, the part developed by ourselves; but quality is reliable.

Why choose Yimingda?

Yimingda always provides the cutter spare parts with very competitive price and professional service for customer met problems. And we are well-known as its good after-sales service. When customer have shipment problem, we can find a good way to give help or give suggestion, for shipment, they also can rest assured for choose competitive freight method, and easily solve import issue smoothly.

Who can send inquiry to us?

We welcome any trader, or the relevant industries who use these brand machine(like cutter spare parts for GERBER, LECTRA, BULLMER, YIN, MORGAN, OSHIMA, INVESTRONICA...) customer send inquiry. You can send inquiry with your interest products to us via company website email.

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